
Intellex Digital Video Management System
Troubleshooting Guide 29
IMAGE PROBLEMS
PROBLEM
POSSIBLE CAUSES SUGGESTED ACTION
Image rate slow;
quality OK.
Camera not mounted
properly.
Stabilize camera mount.
Camera is random interlace
or faulty.
Check camera operation.
Replace with 2:1 (full)
interlace camera.
Image quality poor. Camera is random interlace
or faulty.
Check camera operation.
Replace with 2:1 (full)
interlace camera.
Camera is low resolution. Replace with higher
resolution camera.
Camera or lens out of
adjustment or faulty.
Check adjustment and
operation of the camera and
lens.
Replace camera or lens.
No video signal
from camera.
No power to camera. Check camera power.
Faulty video connections to
camera.
Check or replace video
connections.
Camera is not scheduled
for operation or the
IntelleCord filter is not
properly configured.
Configure an Active or
Alarmed segment for the
camera without a filter on the
Schedule Setup screens.
Live images appear
too dark or too
bright or display
bad color on the
optional video out
monitor.
Optional video out monitor
not correctly adjusted.
Adjust optional video out
monitor.
Live images appear
too dark.
Camera iris is not correctly
adjusted.
Adjust camera iris.
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