Sensormatic Intellex Guia de Resolução de Problemas descarregar pdf (Página 13)

Installation and Operating Instructions 13

In Case of Trouble

Intellex and Network Client

will not connect.

A power surge may have

affected network operation.

Connect your Network

Client and the Intellex unit

as a private network. If this

works, contact your MIS

department to reset your

network accordingly.

Network maintenance may

have affected network

operation.

Connect your Network

Client and the Intellex unit

as a private network. If this

works, contact your MIS

department to reset your

network accordingly.

The Intellex unit does not re-

connect after you disconnect

and try to connect to the

Network Client.

You are using the DHCP to

assign the IP address to the

Network Client computer.

Contact your MIS

department to assign static

IP addresses to all Intellex

units.

After installing new

hardware, the Network

Client computer does not

function correctly.

The new hardware was

installed or configured

incorrectly.

Reconfigure the hardware

and its driver.

Reinstall hardware.

The hardware installation

corrupted one or more

Windows files.

Reinstall any of the

Windows operating systems

supported by Network

Client.

Cannot see live video or

Network Client crashes

when Live Display selected.

Graphics card or driver not

compatible with

DirectDraw.

Check Settings tab in

Display Properties for True

Color (32-bit).

Disable DirectDraw on the

Display configuration menu.

Troubleshooting Guide

Problem Possible Causes Suggested Action

Problems Connecting

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