Sensormatic Intellex Guia de Resolução de Problemas descarregar pdf (Página 9)

Troubleshooting Guide

I cannot connect to my Intellex 1.6 units on my network. What's wrong?

Network Client 3.1 is only compatible with Intellex 2.2 or later software. If you have

an Intellex 2.0 unit, it should be upgraded to version 2.4 software. Intellex 1.6 units

are not compatible with Network Client 3.1 and cannot be upgraded.

I cannot see any live video on my Network Client system.

The default display protocol for Network Client is DirectDraw. However, some

combinations of graphics card and operating system do not support DirectDraw. You

can change the display protocol to bit map by turning off (uncheck Enable)

DirectDraw in Setup, Display Configuration in Network Client.

How long does it take to retrieve video clips?

A 5 minute video clip recorded at 30 images per second can contain 20MB to 40MB of

data. Downloading this amount of data requires:

• 1-2 minutes on 100BASE-TX or lightly loaded 10BASE-T, or

• 5-10 minutes on a busy 10BASE-T, or

•1-3 hours over dial-up.

What kind of refresh rate can be expected for live video over dial-up?

Depending on the image content, the line quality, and the Network Client display

settings, two images per second to several seconds per image is possible.

Video playback looks like it is in slow motion, especially when there is audio.

Check the following on your computer:

• Does it meet minimum platform requirements? A faster CPU or more memory

can help.

• Is DirectDraw supported? If not, turn it off.

• Does your audio card need upgrading?

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16

Sem comentários

Sensormatic Intellex Guia de Resolução de Problemas Página 9