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Intellex Digital Video Management System
Troubleshooting Guide 33
Unit triggers filter
when unimportant
activity occurs.
Unimportant activity area
is included in target area.
Deactivate unimportant area
on the appropriate filter
setup screen.
Sensitivity is set too high. Change the Sensitivity
setting on the appropriate
filter setup screen.
System time not set
correctly in 24-hour format.
Use the Date/Time option to
set the system time in 24-
hour format.
Unit triggers filter
when no activity
occurs.
Light level is too low in
target area.
Increase light level in target
area.
Camera not mounted
properly.
Stabilize camera mount.
Camera is random interlace
or faulty.
Check camera operation.
Replace with 2:1 (full)
interlace camera.
PROBLEMS DURING UNIT OPERATION
PROBLEM POSSIBLE CAUSES SUGGESTED ACTION
Column text does
not display
completely on the
Status, Alarm
Review or Search
Results screens.
Column width is not
correctly adjusted.
Drag the line between
column headers to the right
to increase column width.
Release it when the complete
text appears.
The screen goes
blank during
playback. When
you click Play
again, playback
resumes at a
different time.
The unit is in circular
mode, and it has
overwritten the oldest
playback images in the
image database with newer
images.
Since the images have been
overwritten, restore the
appropriate video segment(s)
from the archive tape. Then
play the restored images.
FILTER PROBLEMS (continued)
PROBLEM
POSSIBLE CAUSES SUGGESTED ACTION
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